-
What is the size limit for attachments to a ticket reply?
-
I want to insert a footer into all my replies. How do I do this?
-
What are tags? How can I add/merge tags?
-
Can I receive a sound notification when a new ticket comes in?
-
Can I schedule a recurring ticket in Freshdesk ?
-
How can customers view their previous conversations after a ticket is closed?
-
Can I download attachments using a Public Ticket URL without being logged in?
-
How to remove ticket number that appears in the subject?
-
Every ticket for a particular user goes to Spam. Is there a place where we can “clear” the user's email?
-
While merging tickets, is it possible to change the content of the auto response?