Can I schedule a recurring ticket in Freshdesk ?

Modified on Sun, 9 Mar at 4:20 PM

As of now, we do not have the ability to schedule recurring tickets. However, as a workaround, you could make use of any third party event scheduler like Google Calendar to trigger an email to the support email address whenever an event is due.


In that way, you wouldn't miss out on any notification as they would all come in as new tickets on your portal.

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