Ticketing Workflow (97)

How do I create a custom ticket view?

Modified on Sun, 9 Mar at 4:21 PM
How do I specify time range for export?

Modified on Sun, 9 Mar at 4:21 PM
Where is the option to forward a ticket ?

Modified on Sun, 9 Mar at 4:21 PM
What is the maximum size of a file that can be attached to a ticket ?

Modified on Sun, 9 Mar at 4:21 PM
How to exclude the full email thread in each customer reply to a ticket?

Modified on Sun, 9 Mar at 4:21 PM
Is there a limit in the number of tickets you can have?

Modified on Sun, 9 Mar at 4:21 PM
Can a public note be changed to private?

Modified on Sun, 9 Mar at 4:21 PM
Can I see an email after its deleted from trash?

Modified on Sun, 9 Mar at 4:21 PM
How do I notify my team members about the proceedings of the tickets?

Modified on Sun, 9 Mar at 4:21 PM
Will agents be able to respond to tickets on their smartphones using Freshdesk?

Modified on Sun, 9 Mar at 4:21 PM