Requester Widget is a part of the ticket details page. This section would contain Requester Information such as Requester Name, Email Address, Company Name and any custom field which could be associated with this section.
The Requester Widget gives more context about the requester to any agent working on the ticket. This functionality is available only from the Blossom plan onwards in Freshdesk.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article