Freshdesk-Freshservice integration (17)

Which teams need to be on Freshdesk and Freshservice?

Modified on Sun, 9 Mar at 4:29 PM
Can multiple Freshdesk instances be connected to one Freshservice instance or vice versa?

Modified on Sun, 9 Mar at 4:29 PM
Will the Freshdesk-Freshservice integration use any account API limits?

Modified on Sun, 9 Mar at 4:29 PM
Can a Freshdesk ticket be linked to multiple Freshservice tickets?

Modified on Sun, 9 Mar at 4:29 PM
Can multiple Freshdesk tickets be linked to a Freshservice ticket?

Modified on Sun, 9 Mar at 4:29 PM
Will this integration work if the Freshdesk & Freshservice accounts are located in different data centers?

Modified on Sun, 9 Mar at 4:29 PM
Is this integration available on the Freshdesk and Freshservice mobile apps?

Modified on Sun, 9 Mar at 4:29 PM
Will any internal team on Freshservice be able to contact or respond to the customer?

Modified on Sun, 9 Mar at 4:29 PM
Do Freshdesk or Freshservice teams need an additional license to access this integration?

Modified on Sun, 9 Mar at 4:29 PM
Will Freshservice agents be able to change the status of the Freshdesk ticket?

Modified on Sun, 9 Mar at 4:29 PM