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Which teams need to be on Freshdesk and Freshservice?
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Can multiple Freshdesk instances be connected to one Freshservice instance or vice versa?
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Will the Freshdesk-Freshservice integration use any account API limits?
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Can a Freshdesk ticket be linked to multiple Freshservice tickets?
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Can multiple Freshdesk tickets be linked to a Freshservice ticket?
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Will this integration work if the Freshdesk & Freshservice accounts are located in different data centers?
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Is this integration available on the Freshdesk and Freshservice mobile apps?
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Will any internal team on Freshservice be able to contact or respond to the customer?
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Do Freshdesk or Freshservice teams need an additional license to access this integration?
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Will Freshservice agents be able to change the status of the Freshdesk ticket?