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I do not see the Field Service Management option in the Admin tab. Why?
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How much do field technician licenses cost?
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Can I use Freshdesk without Field Service Management or Field Technician licenses?
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What is the difference between a Field Technician license and a Helpdesk agent license?
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How different is login for a Field Service Agent?
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Can an existing agent be converted into a Field Technician?
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What roles and scope can be assigned to a Field service agent?
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Can normal agents be added to service groups?
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How do I enable the scheduling dashboard feature in Freshdesk?
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Can I create a service task without having to create a support ticket first?