Field Service Management (18)

I have created a service task directly without any ticket. Can I assign this service task to a field technician?

Modified on Sun, 9 Mar at 4:28 PM
Can a service task have child service tasks?

Modified on Sun, 9 Mar at 4:28 PM
Can I convert a support ticket to a service task?

Modified on Sun, 9 Mar at 4:28 PM
Is it possible to link service tasks in Freshdesk?

Modified on Sun, 9 Mar at 4:28 PM
Can a service task be linked to a ticket?

Modified on Sun, 9 Mar at 4:28 PM
Can a child service task be linked to another child service task

Modified on Sun, 9 Mar at 4:28 PM
What is the difference between Field technician and Customer service technician roles in Freshdesk?

Modified on Sun, 9 Mar at 4:28 PM
What are the default field service roles available in Freshdesk?

Modified on Sun, 9 Mar at 4:28 PM