Reports (50)

Why is there a difference in the ticket count between a ticket export and the reports?

Modified on Sun, 9 Mar at 4:24 PM
Why are my reports not live yet, and why can't I view today's data?

Modified on Sun, 9 Mar at 4:24 PM
Why can't I filter based on Agent and Group in the Helpdesk in-depth report?

Modified on Sun, 9 Mar at 4:24 PM
Why can't I see all my fields in the filters on the Reports tab?

Modified on Sun, 9 Mar at 4:24 PM
How can I save my filters on the reports so that I don't have to repeat them each time?

Modified on Sun, 9 Mar at 4:24 PM
Are there any limitations in the drill-down option for the Reports?

Modified on Sun, 9 Mar at 4:24 PM
From which plan is the new dashboard available?

Modified on Sun, 9 Mar at 4:24 PM
How to change the view of dashboard to admin snapshot?

Modified on Sun, 9 Mar at 4:24 PM
What is the difference between agent and admin snapshot?

Modified on Sun, 9 Mar at 4:24 PM
What are the different snapshots available in the new dashboard ?

Modified on Sun, 9 Mar at 4:24 PM