Reports (50)

What is the time period taken to update the sections on Admin Dashboard?

Modified on Sun, 9 Mar at 4:25 PM
Who would have access to Reports in Freshdesk?

Modified on Sun, 9 Mar at 4:25 PM
How can I get a reports with customised metrics to suit my business requirements?

Modified on Sun, 9 Mar at 4:25 PM
How can I see the number of tickets received on a daily basis?

Modified on Sun, 9 Mar at 4:25 PM
What will happen to my reports if I delete an invalid ticket?

Modified on Sun, 9 Mar at 4:25 PM
What do the green and red arrow marks in the Helpdesk in depth report denote ?

Modified on Sun, 9 Mar at 4:25 PM
Are reporting metrics calculated based on Calendar hours or Business hours?

Modified on Sun, 9 Mar at 4:25 PM
How to get an export of tickets that have violated SLA?

Modified on Sun, 9 Mar at 4:25 PM
Will automated responses be counted as an agent response in therReports?

Modified on Sun, 9 Mar at 4:25 PM
Will non- business hours be counted in calculating resolution time?

Modified on Sun, 9 Mar at 4:25 PM