Knowledge Base (24)

How can I delete a draft in the Knowledge Base?

Modified on Sun, 9 Mar at 4:23 PM
Is there way to add tickets automatically to the solutions or knowledge base?

Modified on Sun, 9 Mar at 4:23 PM
Is there any way to pull a report or find metrics on the number of views per solution article?

Modified on Sun, 9 Mar at 4:23 PM
Is it possible to have existing knowledge base articles pop-up before someone submits a ticket on that topic?

Modified on Sun, 9 Mar at 4:23 PM
What is Multilingual Knowledge Base / Which plan can I see this in?

Modified on Sun, 9 Mar at 4:23 PM
Can I change the primary language after enabling multilingual support ?

Modified on Sun, 9 Mar at 4:23 PM
Is it possible to hide all articles of one language from the customers which are work-in-progress ?

Modified on Sun, 9 Mar at 4:23 PM
How do customers/visitors change the language on the customer portal?

Modified on Sun, 9 Mar at 4:23 PM
Who all can change the language ?

Modified on Sun, 9 Mar at 4:23 PM
How to add an article in its translated version ?

Modified on Sun, 9 Mar at 4:23 PM