Knowledge Base (24)

Can i refer the master version while editing a translation ?

Modified on Sun, 9 Mar at 4:23 PM
How to show the author name in an translated article ?

Modified on Sun, 9 Mar at 4:23 PM
Can I have different tags,folder & category names for translated articles?

Modified on Sun, 9 Mar at 4:23 PM
How do I change the article status from red to green ?

Modified on Sun, 9 Mar at 4:23 PM
If any changes are made to the master version, does it mark the other translations as outdated automatically ?

Modified on Sun, 9 Mar at 4:23 PM
Can i view the analytics for each translation ?

Modified on Sun, 9 Mar at 4:23 PM
How can you support multiple support languages in the account?

Modified on Sun, 9 Mar at 4:23 PM
How to create articles in multiple languages?

Modified on Sun, 9 Mar at 4:23 PM
How can I import my existing Knowledge Base into Freshdesk?

Modified on Sun, 9 Mar at 4:24 PM
How can I track an article which is not useful for a customer?

Modified on Sun, 9 Mar at 4:24 PM