Will attachments be available on Freshdesk tickets, Freshservice incidents, and service requests?

Modified on Sun, 9 Mar at 4:29 PM

Yes. Agents on Freshdesk and Freshservice will be able to attach files similar to how they do it on normal tickets, incidents, or service requests. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article