Customer Satisfaction Surveys (12)

Why the customer satisfaction surveys are not being sent?

Modified on Sun, 9 Mar at 4:25 PM
How can I have more than a 3 point scale on my Customer satisfaction surveys?

Modified on Sun, 9 Mar at 4:25 PM
How can I have a questionnaire after the default survey is sent out?

Modified on Sun, 9 Mar at 4:25 PM
How do I have an NPS score using Freshdesk surveys?

Modified on Sun, 9 Mar at 4:25 PM
I have configured the Customer satisfaction surveys right, but when I run a quick test, I do not get the survey.

Modified on Sun, 9 Mar at 4:25 PM
I haven't sent out the survey to the customer but still there seems to a rating on the ticket. How is this possible?

Modified on Sun, 9 Mar at 4:25 PM
How do I change the Survey Pitch?

Modified on Sun, 9 Mar at 4:25 PM
How to create a new Customer Satisfaction Survey?

Modified on Sun, 9 Mar at 4:25 PM
Is it possible to send a satisfaction survey for tickets that came through Facebook?

Modified on Sun, 9 Mar at 4:25 PM
Is it possible to send CSAT survey in different languages for different customers?

Modified on Sun, 9 Mar at 4:25 PM