When a Freshdesk page takes time to load, or if there is a timeout before performing certain tasks, try logging in to the account via an Incognito Window.
If the issue persists, we will need the traceroute results to diagnose the problem.
Here is how you can fetch the traceroute results. Write to us at support@freshdesk.com along with the traceroute data.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article