Update on IP allowlisting for Freshdesk Application Load Balancer

Modified on Sun, 9 Mar at 4:22 PM

New Static IPs for all regions (June 2024)

Allowlist the following static IPs so your agents can access Freshdesk via VPN

162.159.140.147
172.66.0.145

Also, allowlist the IP addresses below to ensure your agents can seamlessly access the Freshdesk portal via VPN. Reach out to us at [email protected] for any assistance.

S.No.	Additional IP addresses for the AUS pod (ap-southeast-2)	Additional IP addresses for the US pod (US-East-1)	Additional IP addresses for the ME pod (me-central-1)
1	54.79.197.131	44.198.71.96	51.112.7.21
2	13.210.23.123	52.206.190.186	3.29.46.64
3	54.253.16.59	34.227.156.121	3.29.120.122
4	3.106.158.65	52.22.73.41	3.28.178.223
5	13.211.182.135	52.44.14.227	3.28.8.188
6	3.104.130.159	54.243.42.8	3.28.94.51
7	52.65.189.69	54.163.169.242	51.112.8.246
8	54.66.86.26	3.228.210.185	3.29.12.198
9	13.236.78.173	18.215.21.223	3.28.214.119
10	13.237.224.140	3.209.153.14	3.29.59.211
11	3.105.198.208	35.169.247.141	3.28.230.8
12	13.237.99.109	54.205.32.120	3.28.223.164
13	13.54.169.44	34.231.78.123
14	13.236.99.235	54.85.59.227
15	13.236.239.201	3.212.100.132
16	3.24.64.8	54.85.43.134
17	52.65.42.233	34.225.42.70
18	54.153.133.60	18.215.41.145
19	54.66.119.34	54.88.243.234
20	54.206.146.53	54.175.20.215
21	54.252.77.222	52.55.102.29
22	54.206.143.243	52.87.98.3
23	54.66.119.238	52.1.113.83
24	54.252.17.178	54.84.184.154
25		52.70.98.152
26		184.72.189.255
27		52.3.125.17
28		54.91.115.110
29		52.207.46.48
30		54.205.74.210
31		54.196.121.140
32		18.235.72.125
33		54.84.18.86
34		54.167.39.237
35		54.158.184.166
36		34.239.36.222
37		54.144.236.172
38		52.72.100.244
39		54.208.121.59
40		52.73.240.25