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Restrict access to your support portal using IP address
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Password policy
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Restricting helpdesk access to certain domains ( Domain whitelisting)
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Freshdesk Domains to Whitelist in your Firewall
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TLS V1.1 support deprecation
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Attachment security
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Restrict file extensions
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Allowlist NAT IPs
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Enabling TLS 1.2 Strong Cipher Suites
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Configuring CSP for Freshdesk Portal