Can I customise the fields under the Tickets tab?

Modified on Sun, 9 Mar at 4:21 PM

When you are familiar with the tickets tab, sometimes there will be requirements to alter the arrangement of fields on "The Tickets list view" page. Unfortunately, it is not customizable as the design of the page is set by default and is common for all accounts.


Please note that the custom ticket fields within Admin > Workflows > Ticket Fields could be altered in terms of the values and label. These changes would reflect within the filters on the left of the tickets list. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article