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How to check the agent's availability for automatic ticket assignment?
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Which ticket statuses are considered in the On-Hold count?
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Who can create Team Dashboards?
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Is there any limit on the number of team dashboards allowed per account?
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Who can view Team Dashboards?
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What are the different types of widgets in Team Dashboards
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Can I edit an announcement in Team Dashboards?
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Is the Team Dashboard realtime?
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Can I publish a dashboard to my customers?
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'Error loading widget' - Error message on Team Dashboards