Advanced Ticketing features (47)

Can we filter out tickets based on parent and child tickets?

Modified on Sun, 9 Mar at 4:26 PM
Can we filter out child tickets based on parent ticket?

Modified on Sun, 9 Mar at 4:26 PM
When does Shared Ownership come into play?

Modified on Sun, 9 Mar at 4:26 PM
Sample scenario for Shared Ownership?

Modified on Sun, 9 Mar at 4:26 PM
How to set up Shared Ownership?

Modified on Sun, 9 Mar at 4:26 PM
How to setup Shared Ownership for existing tickets?

Modified on Sun, 9 Mar at 4:26 PM
How can I assign large number of groups and agents for Shared Ownership?

Modified on Sun, 9 Mar at 4:26 PM
Is it possible to link tickets in Freshdesk?

Modified on Sun, 9 Mar at 4:26 PM
Where/How do you link tickets ?

Modified on Sun, 9 Mar at 4:26 PM
Can I filter tickets according to a specific tracker ?

Modified on Sun, 9 Mar at 4:26 PM