Email notifications (14)

How to prevent email notifications for merged tickets?

Modified on Sun, 9 Mar at 4:25 PM
Why am I, as an agent, not getting notifications when a new ticket is created?

Modified on Sun, 9 Mar at 4:25 PM
How do I stop my users from receiving an email to sign up for the portal?

Modified on Sun, 9 Mar at 4:25 PM
Why are my requesters receiving two emails notifications when a new ticket is created?

Modified on Sun, 9 Mar at 4:25 PM
How to enable or disable email notifications?

Modified on Sun, 9 Mar at 4:25 PM
How to stop the ticket closure notification for a specific ticket?

Modified on Sun, 9 Mar at 4:25 PM
How to set up email notifications and reminders for SLA violation?

Modified on Sun, 9 Mar at 4:25 PM
How to notify customers when agent adds public note?

Modified on Sun, 9 Mar at 4:25 PM
How to set up agent reply templates?

Modified on Sun, 9 Mar at 4:25 PM
How to notify the customer when a ticket is closed or resolved?

Modified on Sun, 9 Mar at 4:25 PM