Integrations (25)

Why isn't status mapping in JIRA working for me?

Modified on Sun, 9 Mar at 4:25 PM
Why is it that a comment in JIRA is added in Freshdesk under a different username?

Modified on Sun, 9 Mar at 4:25 PM
Why is a ticket created in Freshdesk whenever a comment is added in JIRA?

Modified on Sun, 9 Mar at 4:25 PM
How can I avoid the entire HTML code that comes out when the comment section is included in the message sent to Slack?

Modified on Sun, 9 Mar at 4:25 PM
Can I use dynamic variables when setting up user-defined Slack messages?

Modified on Sun, 9 Mar at 4:25 PM
Why aren't messages being pushed to Slack?

Modified on Sun, 9 Mar at 4:25 PM
Why is only part of the conversation in Slack being converted into a ticket in Freshdesk?

Modified on Sun, 9 Mar at 4:25 PM
I typed my auth token incorrectly while calling “/fd_ticket” - what can I do?

Modified on Sun, 9 Mar at 4:25 PM
Why am I unable to execute Slash Commands?

Modified on Sun, 9 Mar at 4:25 PM
Do we have any limit to the number of Public and Private channels?

Modified on Sun, 9 Mar at 4:25 PM