Multiple Products (22)

Why would I need to set up Multiple Products in Freshdesk?

Modified on Sun, 9 Mar at 4:25 PM
How do I set up multiple products on a portal?

Modified on Sun, 9 Mar at 4:25 PM
How will multiple portals look on the end-user side? Will they have to login with different credentials?

Modified on Sun, 9 Mar at 4:25 PM
Is it possible to use the same agents and SLAs for multiple products?

Modified on Sun, 9 Mar at 4:25 PM
Can I make the Ticket URL sent out with every reply portal-specific?

Modified on Sun, 9 Mar at 4:25 PM
Is it possible to restrict the visibility of solution articles with respect to the product portals?

Modified on Sun, 9 Mar at 4:25 PM
How do multiple brand names work under the same account?

Modified on Sun, 9 Mar at 4:25 PM
How to transfer solution articles from the main portal to the product portal?

Modified on Sun, 9 Mar at 4:25 PM
How do I view the tickets pertaining only to a particular product?

Modified on Sun, 9 Mar at 4:25 PM
Is it possible to reassign a support email address from the main portal to one of the products?

Modified on Sun, 9 Mar at 4:25 PM