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I get the 'Unable to allocate day pass' error while logging in. How do I resolve this?
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I see the error 'Sorry we couldn’t locate your account' when I try to login. What is the issue here?
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Why am I getting ‘You’re not allowed to access this page’ error?
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Why am I getting the error 'Portal is not available at your location' while trying to access a Freshdesk page?
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What is the Remote Login URL?
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Why am I getting the 'Invalid Time Stamp' error when I try to login using an SSO?
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Why am I getting a 'Login unsuccessful' error on the AD SSO?
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Why are my agents logged back in to the portal automatically after they log out?
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Why are the names under my agents' profiles automatically changed every time they log in?
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Why are my agents not able to login through AD SSO?