How can I view the Ticket Properties of a ticket using API?

Modified on Sun, 9 Mar at 4:25 PM

You could use the API to "View a Ticket" and as part of the response, you would be able to receive the Tag added to the ticket.

Command : Get

Callback URL : /api/v2/tickets/[id]

Sample Curl : curl -v -u username:password -H "Content-Type: application/json" -X GET 'https://domain.freshdesk.com/api/v2/tickets/20'