What tickets are taken into account for the count of Resolved Tickets in reports?

Modified on Sun, 9 Mar at 4:25 PM

Both closed as well as resolved tickets would be taken into account for the resolved tickets count while generating reports.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article