How to filter reports based on the country from which they are raised?

Modified on Sun, 9 Mar at 4:24 PM

Please navigate to Admin -> Workflows -> Ticket Fields to set up a custom dropdown field for Country/Location which would be available on the ticket form once saved.

Kindly go to the Reports tab -> click on filter within the concerned report -> under "more" this field is available which could be applied and the report could be generated.