If Forum Moderation is turned on, you would receive notification emails for approval, whenever a new Topic is created. You can turn off forum moderation by going to Admin > Channels > Portals --> Settings tab. When you are looking to enable/disable moderation, you will find the option to add an agent's name in there. You can remove yourself from that list to prevent yourself from receiving Forum Moderation emails.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article