System and Browser requirements for Freshdesk

iOS: 10.0 or higher
Android: 7.1.1 or higher

Modified on Sun, 9 Mar at 4:22 PM

Check with your system administrators to ensure the following system and browsers are available.

Requirement Type	Details
Operating System	Ensure your computers are installed with either: Windows 7.0 or Higher OSX 10.12.1 or Higher For the OS to run smoothly, refer to Microsoft or Apple websites on their minimum hardware requirements.
Browser	The latest 2 versions of any of: Chrome Firefox Safari Edge
Browser features	Enable the following: JavaScript Cookies LocalStorage HTTPS - TLS v1.2 (strong cipher suites: ECDHE-RSA-AES256-GCM-SHA384 and ECDHE-RSA-AES128-GCM-SHA256) or Higher
Mobile Operating System	Freshdesk apps are available on both the App Store and Google Play. Minimum versions: iOS: 10.0 or higher Android: 7.1.1 or higher