Freddy AI Copilot (10)

Use Freddy's generative AI capabilities to delight customers and boost agent productivity.

About Solution Article Suggester

Modified on Sun, 9 Mar at 4:29 PM
Use canned response suggestions to respond to tickets faster

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Freddy AI's Summarize: Ticket content assist for quick overviews

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Rephrase: Improve support quality responses using Freddy AI

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About Solution Article Generator

Modified on Sun, 9 Mar at 4:29 PM
Email Generator: Expand text to email format with the Email Generator

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Introduction to Freddy AI's Enhance Tone: Personalise Your Conversation Style

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Introduction to Freddy AI's Expand Text: Simplifying Response Creation

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Introduction to Sentiment Analysis: Prioritize tickets based on customer sentiments

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Freddy Copilot Usage Report

Modified on Sun, 9 Mar at 4:29 PM