Working with Approval workflow (3)

Explains how the approval process works within the Freshdesk knowledge base

How to use the approval workflow to collaborate with your team

Modified on Sun, 9 Mar at 4:28 PM
Customizing roles of agents using the Knowledge base

Modified on Sun, 9 Mar at 4:28 PM
Understanding the flow of article status during an approval process

Modified on Sun, 9 Mar at 4:28 PM