Self Service Portal (19)

What do I need to do to have different side bars in my support portal?

Modified on Sun, 9 Mar at 4:24 PM
How do I customise my profile page?

Modified on Sun, 9 Mar at 4:24 PM
Can I have colour coding in tickets view based on the priority of the ticket?

Modified on Sun, 9 Mar at 4:24 PM
Is there a liquid object available that would tell the url of any of the pages at the customer portal?

Modified on Sun, 9 Mar at 4:24 PM
How can I display the first name of the customer in the forum details page?

Modified on Sun, 9 Mar at 4:24 PM
How do I create a ticket on behalf of a customer?

Modified on Sun, 9 Mar at 4:24 PM
How do I create a ticket for my own reference?

Modified on Sun, 9 Mar at 4:24 PM
What is the difference between Agents and Collaborators?

Modified on Sun, 9 Mar at 4:24 PM
What is the difference between Freshworks URL and Freshdesk URL?

Modified on Sun, 9 Mar at 4:24 PM