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Agent Efficiency (5)
How to Track Time on a Ticket
Modified on Sun, 9 Mar at 4:21 PM
Perform Macro Actions with Scenarios
Modified on Sun, 9 Mar at 4:21 PM
Keyboard Shortcuts in Freshdesk
Modified on Sun, 9 Mar at 4:21 PM
How to Prevent Reply Clashes
Modified on Sun, 9 Mar at 4:21 PM
Work Faster with Focus mode in Freshdesk
Modified on Sun, 9 Mar at 4:21 PM