Help and Troubleshooting (27)

How to Update an Agent's Profile in Freshdesk

Modified on Sun, 9 Mar at 4:29 PM
How to Delete Agents in Freshdesk

Modified on Sun, 9 Mar at 4:29 PM
How to Assign Tickets based on Keywords, Type, and Requester

Modified on Sun, 9 Mar at 4:29 PM
How to Automate Rules for Merged Tickets

Modified on Sun, 9 Mar at 4:29 PM
How to Automatically Close Tickets after X Number of Days

Modified on Sun, 9 Mar at 4:29 PM
How to Route Tickets to a Group Based on the Support Email Address

Modified on Sun, 9 Mar at 4:29 PM
How to Export Reports and Widgets in Freshdesk Analytics

Modified on Sun, 9 Mar at 4:29 PM
How to Group Tickets in Reports Based on a Category

Modified on Sun, 9 Mar at 4:29 PM
How to View, Filter and Export Underlying Data for Widgets in Freshdesk Analytics

Modified on Sun, 9 Mar at 4:29 PM
How to Calculate Percentages for Metrics in Freshdesk Analytics

Modified on Sun, 9 Mar at 4:29 PM